07 / 07Rescue
Bring us the Odoo others couldn’t fix.
Rescue is the work of taking over an Odoo the business cannot rely on and making it dependable again. It starts with a technical audit.
- Audit
- Understand
- Fix
Services map
When you need it
- The implementation was never finished, or the supplier who built it is gone.
- Stock, invoices or orders do not agree, and nobody can say which number is right.
- Odoo is slow, and the same incidents keep coming back.
- An upgrade was started and did not finish.
- The system runs, but the business keeps its real records somewhere else.
All three layers
Rescue.
Some Odoo systems run, and the business still does not trust them. The implementation was never finished, the custom code fights itself, the numbers do not agree, or each fix breaks something else.
Your Odoo does not need another workaround. It needs someone to find out why it behaves the way it does. The cause of a fault can be in the process, in the code or in the infrastructure. It is not always where the symptom shows. That is why Rescue spans all three layers.
What we do
- Audit first. We read the code, the database, the integrations and the infrastructure.
- On the business layer, we compare what the system does with what the process needs, and find the steps people work around.
- On the application layer, we look for conflicting customization layers and integration paths that no longer reach their target. We also look for queues holding failures nobody reconciles, and scheduled processes that run without limits.
- On the platform layer, we check backups, monitoring, database performance and whether an operational fallback exists.
- We explain what we found and in what order it should be fixed.
- We stabilize what the business depends on first, then repair, then clean up the technical debt.
How it connects
A rescue uses the other services, in the order the audit sets. The areas of the business that depend on the system are on the Odoo page.
On the application layer, poor custom code and broken workflows are repaired in Build & customize. Unreliable integrations are rebuilt in Connect. Jobs and queues that fail without notice are put right in Automate. A failed upgrade is finished in Migrate & upgrade.
On the platform layer, a slow system and recurring incidents lead to Run. Changes nobody controls lead to Deploy.
When you need it
- The implementation was never finished, or the supplier who built it is gone.
- Stock, invoices or orders do not agree, and nobody can say which number is right.
- Odoo is slow, and the same incidents keep coming back.
- An upgrade was started and did not finish.
- The system runs, but the business keeps its real records somewhere else.
Tell us what is happening in your Odoo.